eKarobar360

Privacy policy

Last updated: August 25, 2026

eKarobar360 ("we", "us", or "our") provides business management software for small and medium businesses, including point of sale, inventory, ledgers, and related tools. This privacy policy explains what information we collect, how we use it, and the choices available to you when you visit our marketing website, create an account, or use our apps.

By using eKarobar360, you acknowledge this policy. Our Terms of service cover use of the product itself.

Who we are and what this covers

This policy applies to:

  • Our public marketing website (including the blog and legal pages).
  • The eKarobar360 web application and related admin tools we operate.
  • Desktop and mobile clients that connect to your eKarobar360 account, where those clients are provided by us.

It does not cover third-party websites or services you open from links outside our control. If you use eKarobar360 to store customer or supplier details for your own shop, you are responsible for how you collect and use that information in your business.

Information we collect

We collect information in the following categories.

Account and profile information

When you register or manage an account, we may collect your name, email address, phone number, username, password (stored as a secure hash), business name, and other details you provide during signup or in settings.

Business and transaction data

To run your shop in the product, you (and staff you authorize) may enter products, prices, stock, sales, invoices, quotations, customers, suppliers, expenses, payments, and related records. That content belongs to your business; we host and process it so the service works for you.

Usage and device information

We may collect technical and operational data such as sign-in times, feature use that helps us keep the service reliable, approximate device or browser type, IP address, and error or diagnostic logs.

Marketing website information

When you browse this website, our servers may record standard request logs (for example IP address, browser type, pages visited, and timestamps) to operate, secure, and improve the site.

Support communications

If you email us or open a support request, we keep the content of that conversation and related contact details so we can respond and follow up.

How we use information

We use information to:

  • Provide, operate, secure, and maintain the eKarobar360 service.
  • Create and manage accounts, roles, and staff access you configure.
  • Process subscriptions, trials, and billing-related notices where applicable.
  • Respond to support requests and send important service messages (such as password resets or security alerts).
  • Monitor reliability, prevent abuse, and improve performance and features.
  • Comply with applicable law and enforce our terms.

We do not use your business transaction data to sell advertising to third parties.

Why we process information

We process information because it is needed to:

  • Deliver the service you request — for example hosting your account and business records.
  • Operate our business safely — security, fraud prevention, backups, and support.
  • Meet legal obligations — where we must retain or disclose information under applicable law.
  • Communicate with you — when you contact us or when we need to send service notices.

How we share information

We do not sell your business data. We may share information only in these situations:

  • Service providers: trusted vendors that help us host infrastructure, send email, store backups, or provide similar operations support, under obligations to protect the data and use it only for our instructions.
  • Legal requirements: when we believe disclosure is required by law, regulation, court order, or to protect the rights, safety, or property of eKarobar360, our users, or the public.
  • Business transfers: if we are involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction, subject to this policy or equivalent protections.
  • With your direction: when you ask us to share data (for example an export you request) or when a feature you use intentionally connects to another service.

Cookies and similar technologies

We use cookies and similar technologies that are needed for the site and apps to work—for example keeping you signed in, remembering preferences, and protecting forms against abuse.

We do not currently run third-party advertising trackers on this marketing site. If we add optional analytics in the future, we will describe them here and, where required, give you a clear choice.

You can control cookies through your browser settings. Blocking essential cookies may prevent sign-in or other core features from working.

Data retention

We keep account and business data while your account is active and for a reasonable period afterward as needed for backups, dispute resolution, security, and legal compliance. Support emails are kept as long as useful to resolve your request and improve support quality.

When you request deletion, we will delete or anonymize personal account data we control, subject to information we must retain by law or for legitimate security and accounting records. Residual copies may remain in encrypted backups for a limited time until those backups rotate.

Security

We use industry-standard safeguards appropriate to a cloud business application, including HTTPS for data in transit, access controls for our systems, and hashed passwords. No method of transmission or storage is 100% secure; you should also protect your devices, choose strong passwords, and limit staff permissions carefully.

Your rights and choices

Depending on your situation, you can:

  • Access and update many account details directly in the app.
  • Export or request a copy of data we hold about your account by contacting support.
  • Request deletion of your account or personal information we control.
  • Ask questions about how we handle your information.

Email support@ekarobar360.com and we will respond within a reasonable time. We may need to verify that the request comes from the account owner before making changes.

Children's privacy

eKarobar360 is designed for business use. We do not knowingly collect personal information from children under 16 for the purpose of creating accounts. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

Hosting and transfers

We may store and process information on servers and with providers in Pakistan or other countries where we or our service providers operate. Where data is transferred, we take steps intended to keep it protected consistent with this policy.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will change the "Last updated" date at the top of this page. For material changes, we may also provide additional notice (for example by email or an in-app message). Continued use after an update means you accept the revised policy.

Contact

Questions about privacy or this policy: